(1.5 min read) “Coming together is a beginning, staying together is progress, and working together is success.” HENRY FORD Over the past few months, this quote has really stuck with me. I am one who enjoys wearing multiple hats in my business. Outside of operations and strategy, marketing has always been my favourite area because…
On most days, I feel as the day has flown by. One minute you’re settling in to answer a few emails and boom, it’s lunchtime. Before no time, it’s a wrap for the day. I have tried planning my day in advance, which works well early on in the day, but realistically speaking , a…
(3 Minutes Read) As the world begins to open up, face to face meetings will return as well. Even though most meetings, up to now have taken place virtually and documents exchanged electronically, requirements for some in-person meetings can’t be ignored. Coffee shops, restaurants or other public spaces may have the benefit of being convenient…
Your workspace is a critical element of your operations. Depending on how your business is structured, your office space can help develop or hinder productivity. Most often, businesses who are in the midst of long term leases feel stuck and hence, begin to create make do processes or shifts to conform to their space restrictions…
Think outside the traditional office “I’ve got a theory: if you love your workspace, you’ll love your work a little more.” Cynthia Rowley As many of us are going into week 6 of social isolation, what were temporary accommodations to support the continuity of our business are now becoming a core element of our operations.…
What does management actually mean? Does it automatically make you a good leader? I mean just because you are gifted at what you do, doesn’t mean you will be able to step into your boss’s shoes, does it? “Congratulations, you are hired!” …words we all long to hear when we take a chance and apply…
Change is imminent! How does that factor into your strategy? In a rapidly changing world, consumer tastes and preferences can change in a blink of an eye and so can the entire landscape of an industry. So if your customer and climate doesn’t stand still, how can you as an organization afford to? The past…
I am a big believer in preserving an organization’s history through its evolution. While talking to leaders of organizations, big or small, about their company’s evolution and watching them beam with pride is really inspiring to me. After all, the years of building a reputation and subsequent brand lend not only great credibility to their customer but…
Recently both my kids began their milestone journeys in education, a very important moment not only for them but also for me. As a parent, you want to give your children plenty of opportunities to grow, make choices and decisions that ultimately will help them succeed in life; more or less tools and resources to…
During my recent visit to a fairly well known department store, I overheard a manager conduct, what appeared to be a routine meeting with their customer service team. After patting the team on their back with praises, reiterating the important value of the customer and taking accountability to meet the needs of their customer, the meeting concluded with…